Frequently Asked Questions

Gutter Cleaning
What is the average cost to clean my gutters?

Depending on many variables such as access, height and size the average Victoria home costs about $160-$270 to clean and inspect your gutters

Do you clean the exterior of the gutters?

If requested we are happy to scrub the exterior of the gutters for an additional small fee.

How often should I have my gutters cleaned?

Depending on the amount of trees in the area we recommend cleaning your gutters 2-4 times per year. The best time to clean them is late fall once the leaves have fallen and again in the early spring.

Do you clean the soffits too?

Upon request we are happy to clean the soffits too

Window Washing
What is the average cost to have my windows cleaned?

What methods are used to clean my windows?

Whenever possible we hand wash windows using a scrubber and squeegee. When windows are in hard to reach areas we use a water-fed pole with scrubber.

Do you clean the inside of the windows too?

Upon request we will clean the inside of the windows as a full window cleaning package. This service also includes the removal of window screens and cleaning.

Are skylights and deck glass included?

Upon request we are happy to wash skylights and deck glass.

Will it affect the seal on my windows?

We do not use any high pressure method to wash your windows so it will not affect the seals. If we feel the window seals have failed we will notify you before cleaning that particular window.

Moss Removal and Roof Treatment
What is the average cost for moss removal and roof treatment?

What is “Soft Wash”?

Soft washing is a low pressure cleaning process commonly used to safely treat and remove organic matter, mildew, bacteria, algae, fungus, moss, lichens in addition to grim and spiderwebs. Soft washing originated as an alternative to power washing where high pressure can cause damage.

Do you pressure wash roofs?

No. Pressure washing your roof will degrade the shingles causing premature failure. ECS uses gentle methods to remove moss that will not cause damage to your roof.

Is your moss treatment environmentally friendly?

We use environmentally conscious products keeping your pets and plants in mind. We only use biodegradable safe chemicals to aid in the cleaning of exteriors.

Why do I still see moss after treatment?

Our process removes 99% of moss from your roof. To avoid damaging your roof we use a eco-friendly moss treatment to kill the remaining moss fibres and spores. This is much safer process to ensure your roof is not damaged in the process.

Hot Water Pressure Washing
Do you use chemicals when pressure washing?

We only use high pressure hot water when pressure washing. Sometimes we will use a mild degreaser to remove stubborn stains.

What surfaces are safe to pressure wash?

Areas such as siding, decks and concrete walk ways are perfect areas to pressure wash with great results.

Do you pressure wash equipment?

Yes. ECS has a mobile hot water pressure washer to remove grease and grim from your construction equipment. We are happy to come to your jobsite to clean equipment such as but not limited to excavators, dump trucks and backhoes.

Miscellaneous Questions
Do you offer discounts for multiple services?

ECS offers package deals for full exterior home treatments. Ask about our “All or none” package to receive the greatest package discount. This includes roof treatment/demossing, window cleaning, gutter cleaning and pressure washing

Does ECS have insurance and WCB?

ECS carries full liability insurance and WorkSafe BC coverage for their staff. At ECS we take safety very seriously and ensure all our staff are fully trained on safe practices and procedures in all the work we do.